TEMP – Court Services Assistant

Responsible for providing administrative support to Municipal Court Department and staff and carrying out administrative responsibilities as established through departmental needs.

Target Hiring Range: $16.00 / hr

Essential Duties and Responsibilities

• Verify completeness and correctness of court filings to prevent errors and delays.

• Respond promptly and professionally to internal and external requests.

• Handle incoming calls, take messages, and direct calls to the appropriate parties.

• Coordinate and schedule court appearances, meetings, and other important dates.

• Regularly review and update case records to reflect the latest developments and information.

• Collaborate with team members on various office projects, offering support as needed.

Minimum Qualifications

• High School Diploma or General Equivalency Diploma (G.E.D.)

• 2 years related experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:

• Up to 1 year advanced study or training beyond the high school level

• 2 years administrative experience

Knowledge, Skills & Abilities:

• General knowledge of cash handling procedure

• Excellent communication skills in both oral and written correspondence

• Skill in Microsoft Office (Excel, Word, Outlook, Access)

• Skill at accurately scanning documents and indexing

• Analytical skills in reviewing information

• Ability to handle high volume of data entry with precision and accuracy

• Excellent customer service and telephone etiquette skills

• Bilingual preferred

Licenses and Certifications

• Valid Class C Texas driver’s license

Physical Requirements / Work Environment

The incumbent works in a typical office environment; because the work environment requires face-to-face interaction with customers the incumbent may be exposed to high stress, non-violent confrontational situations. The incumbent is expected to adequately use verbal skills to defuse interpersonal confrontation or conflict.