Court Services Assistant

City of Garland


<div class="isg-job-description-header”>Job Description

Summary

Responsible for accurately processing citations and other court documents through the Municipal justice system from initial contact through finalization.

Pay Range: (Depending on qualifications and experience)

Essential Duties and Responsibilities

  • Provide customer service to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules, etc.

  • Obtain, process, and review legal documents for completeness and conformity to legal requirements and manage related record keeping.

  • Schedule court appearances and hearings and update court calendars, ensuring case files are complete before and after court proceedings.

  • Prepare and issue writs, warrants, and other official court documents as needed.

  • Process payments, including filing fees, cash bonds, fines, and account payments.

  • Update automated case records with rulings and payment information.

  • Other duties as assigned

Minimum Qualifications

  • 6 months to 1 year of advanced training beyond high school.

  • 2 years of related experience in a court environment or law enforcement agency or an equivalent combination of education and experience.

  • Valid Class C Texas driver’s license.

Preferred Qualifications

Education/ Experience

  • 6 months to 1-year advanced training past the high school level

  • 2-3 years experience in a Municipal Court environment, Law enforcement agency or government customer service position and/or

  • 2 years experience in a payment processing environment

Knowledge, Skills & Abilities:

  • Basic knowledge of court services

  • General knowledge of cash handling procedure

  • General knowledge of accurate posting of financial transactions

  • General knowledge of court and legal operations

  • Excellent communication skills in both oral and written correspondence

  • Skill in Microsoft Office (Excel, Word, Outlook, Access)

  • Skill at accurately scanning documents and indexing

  • Analytical skills in reviewing information

  • Ability to handle high volume of data entry with precision and accuracy

Licenses and Certifications

  • Valid Class C Texas driver’s license

Physical Requirements / Work Environment

The work environment is a typical office setting, free from unpleasant conditions or hazards.

 

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